See 🚩 Candidate Hard Gates & Red Flags for company-wide eligibility rules (B2B, English, compensation-expectations screening). What follows is specific to this role, including the daily explicit-content exposure and coverage requirements below.
⛔️ Top Requirements
- Daily explicit-content exposure: fully, unhesitatingly comfortable reviewing and discussing content depicting sexual themes, roleplay, and other adult content as the core of the day-to-day job — not occasional or incidental.
- Prior content moderation experience — for an online platform, reviewing real user-generated content at meaningful volume.
- Policy judgment — able to interpret and apply moderation guidelines with sound judgment on ambiguous/borderline cases, not just follow a checklist mechanically.
- Excellent English — including slang and nuanced communication; the job depends on correctly reading context and intent in user-generated content.
- Coverage: able to work the hours needed for global moderation coverage (see Location above).
🎯 What We Are Hiring For
Sits on the Compliance Team. Day-to-day, works closely with the Senior Content Moderator; the function overall reports to Maxwelle Sokol (Legal & Safety Lead). Reviews and approves/rejects user-generated content (video, image, text) against platform standards, documenting the basis for each decision. Runs safety/compliance reviews on in-house content and workflows (e.g. datasets, AI characters). Acts on content flagged by internal detection systems, and tags/categorizes content for correct visibility across the platform.
Our platform is an adult-content AI companionship product, so reviewing sexually explicit material and adult themes is a normal, core part of the daily workload — not an occasional exception. The profile: reviews content carefully, applies policy consistently, identifies violations/risk, makes judgment calls when content is ambiguous, escalates appropriately, works reliably at volume, and maintains quality/accuracy.
⛔️ Screening Criteria
- Moderation judgment — can follow policy, distinguish allowed vs. prohibited content, handle ambiguous/borderline cases, explain their reasoning, and escalate when appropriate.
- Attention to detail — concrete examples where accuracy and consistency mattered, ideally with real throughput/accuracy numbers.
- Reliability / operational execution — sustained accuracy and consistency at volume, not just a one-off good call.
- Communication — explains decisions clearly, reads context/slang/intent correctly, and raises or escalates issues appropriately.
- Coverage / working hours — Philippines/Southeast Asia preferred to strengthen global coverage; candidates elsewhere in Asia qualify if their working hours provide the same required coverage. This is a timezone/coverage need, not a nationality requirement.
AI usage is a positive signal for this role, not a hard requirement. Familiarity with AI tools is a strong positive signal, but its absence is not disqualifying — unlike Ruby Engineer, Product Designer, Senior Product Manager, or AI Cinematic Video Editor, where it is mandatory.
📁 Target Company Pools
Tied directly to the Prior Content Moderation Experience requirement above — used to verify genuine, direct moderation experience rather than a generic customer-support seat.
| Category | Target companies |
|---|---|
| In-house — large consumer platforms (Trust & Safety) — real, direct exposure to moderation queues, policy enforcement, and escalation workflows at meaningful scale | Meta, TikTok/ByteDance, Reddit, Discord, Twitch, Match Group. Much of this work is actually outsourced to a BPO vendor — confirm they were directly employed by the platform itself, not a contractor. |
| In-house — adult content & AI companion platforms — direct, in-house content moderation experience on NSFW/adult content | OnlyFans, Fansly, Chaturbate, Stripchat, ManyVids, LiveJasmin, Aylo/Mindgeek (past employees only), Replika, Character.AI, Chai. Confirm they were a direct employee of the platform, not a vendor/agency contractor placed there. Aylo/Mindgeek is off-limits for current employees only — past employees who've left are fine to approach (see Off-Limits Companies). LiveJasmin is handle-with-care — targeted outreach only for candidates with confirmed interest, never bulk/broad outreach. |
| BPO / Trust & Safety outsourcing (Philippines & Asia) — a larger, more available pool, and often where this same work happens in practice — acceptable, but not the first choice given a direct in-house preference | TaskUs, Teleperformance, Concentrix, Foundever, Sutherland, Alorica, WNS, iQor, Genpact. Confirm they worked an actual Trust & Safety/content-moderation queue, not a general customer-support seat at the same company. |
🚩 Red Flags
- Uncomfortable with daily explicit/NSFW exposure, or treats it as occasional/incidental rather than the core of the job.
- Claims direct Trust & Safety/platform experience that turns out to be a general customer-support seat, or a vendor/BPO placement rather than direct employment (see Target Company Pools above).
- Inconsistent application of policy/guidelines, or purely mechanical checklist-following with no judgment on ambiguous cases.
- Cannot explain the reasoning behind a past moderation decision, or gives vague/generic examples.
- Poor attention to detail — can't point to concrete accuracy/consistency evidence.
- Weak English comprehension of context, slang, or intent.
- Not comfortable with, or unable to commit to, the required working hours/coverage.
- Vague personal ownership in prior moderation/operational work — relies on "the team" rather than their own decisions.
Do not reject a candidate merely for being outside the Philippines if their location and working hours satisfy the required coverage. Do not reject a BPO/outsourced Trust & Safety background outright — it's an accepted, if secondary, pool — provided the candidate demonstrates genuine queue experience and the judgment above.
💬 Recruiter Screening Questions
Use these questions during your screening call. Include a summary of the candidate's answers in your submission notes in Ashby.
- Our platform is an adult-content AI companionship product — you'd be reviewing and discussing sexually explicit material and adult themes daily, as the core of the job, not incidentally.
- Are you fully comfortable with that?
- Have you worked with sensitive content before — NSFW, or CSAM-adjacent detection/removal/DMCA work? (Not required — a bonus if so.)
Establish genuine comfort with this through discussion — don't accept a generic "yes, NSFW is fine" without probing.
- What are you doing currently, and why are you considering a move?
- Walk me through your content moderation experience — what platform, what type of content, what volume, and what tools did you use?
- Tell me about a specific piece of borderline or ambiguous content you had to make a call on. How did you interpret the guideline, what did you personally decide, and how did you document it?
- Tell me about a time you disagreed with a guideline or a manager's call on a piece of content — what did you do?
- Give me an example where missing a small detail could have produced an incorrect outcome. What was your typical throughput and accuracy on that queue — roughly how many items per hour or per shift, and what was your error rate, if tracked?
- This work can be psychologically demanding over time. How do you personally manage exposure to disturbing content?
- What's your current location and timezone, and what are your typical working hours? Can you provide the coverage this role needs?
- Compensation expectations / notice period / B2B?
- What questions do you have for me?
🎯 Strong Signals / Sourcing Guidance
Positive signals — not automatic hard gates:
- Experience moderating adult content specifically, or handling DMCA/copyright issues.
- Fluency in additional languages.
- Familiarity with common moderation tools and automation platforms.
- Familiarity with AI tools — don't reject a candidate solely for lacking it.
- Adjacent backgrounds worth a look even without a literal "content moderation" title: Trust & Safety, platform/community operations, QA, fraud/risk operations, compliance operations, or customer/community support that regularly involved difficult content — these support but don't replace the Top Requirement of real user-generated-content review experience at volume.
Sourcing tip: example of a strong profile for calibration — similar skill set, though this candidate is Senior level (this seat is Junior/Mid): this LinkedIn profile.
Philippines/Southeast Asia is a priority sourcing pool because of the coverage need — not because of nationality. Qualification stays tied to working-hours coverage plus the capability bar above.
🔄 Interview Process
Follows the shared default process — see ⏳ Hiring Process for details on each stage.